Shipping policy

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<p>Last updated: September 21, 2026</p>

<h2>1. Where We Ship</h2>
<p>We currently ship within India only.</p>

<h2>2. Courier Partner</h2>
<p>All orders are shipped via DTDC.</p>

<h2>3. Order Processing</h2>
<p>Orders are dispatched within 24–48 hours of payment confirmation.</p>

<h2>4. Delivery Time</h2>
<p>Once dispatched, delivery usually takes 4–6 working days, depending on your location.</p>

<h2>5. Shipping Charges</h2>
<p>Shipping is free on orders above ₹2,000. Orders below ₹2,000 are charged a flat ₹120 shipping fee.</p>

<h2>6. Tracking</h2>
<p>Once your order is dispatched, we'll send your tracking ID by email, WhatsApp and SMS so you can follow its progress.</p>

<h2>7. Payment</h2>
<p>We accept prepaid orders only. We do not offer cash on delivery.</p>

<h2>8. Delivery Address</h2>
<p>You're responsible for entering an accurate delivery address at checkout. Once an order has been dispatched, we're unable to change the address. Please double-check your address before placing your order.</p>

<h2>9. Failed Delivery and Return to Origin</h2>
<p>If the courier is unable to deliver your order after repeated attempts — for example, due to an incorrect address, an unreachable phone number, or the package being refused — the order will be returned to us. In this case, please contact us at yctthrift@gmail.com so we can help resolve the issue.</p>

<h2>10. Delays Outside Our Control</h2>
<p>Occasionally, deliveries may be delayed due to circumstances outside our control, such as severe weather, courier strikes, festivals, regional restrictions, or courier backlogs. We appreciate your patience in these situations.</p>

<h2>11. Damage in Transit</h2>
<p>If your item arrives damaged, please contact us within 48 hours of delivery with photographs of the item and its packaging, and we'll help sort it out.</p>

<h2>12. Contact</h2>
<p>Email: yctthrift@gmail.com<br>
Phone: +91 800 078 8906 ,+91 773 766 5884 <br>
Instagram: @yct_thrift and @yct_thrift_2.0</p>
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